The Bay Area’s premier moving company

(707) 584-8585 SONOMA COUNTY (415) 332-8585 MARIN COUNTY

FAQ

General Information

  • Q
    The truth about online scammers
    A

    Online scammers (called brokers) advertise on the internet. They will make verbal promises (NOT legal) they cannot keep. They offer you a lower cost for moving services, and IF a truck comes to move you, the price gets changed and you are stuck. Hopefully, you will see your things at destination.

    DO YOUR HOMEWORK. Investigate the company you are considering hiring. Check the Better Business Bureau, Diamond Certified, Yelp, and other online rating services. Stay with movers who are agents for large interstate van lines.

    Licensed movers will visit your residence at no cost to you. They abide by the rules and regulations by putting their estimates in writing.

  • Q
    How much does moving cost?
    A

    Moving costs vary from shipment to shipment. A local move (within 50 miles) is done by the hour, over 50 miles WITHIN the state of California is regulated by the Public Utilities Commission and charged by weight and miles. Moves between states (interstate) is done by weight and miles. Only a licensed professional can legally estimate those charges with a visit to your residence.

  • Q
    How much lead time do I need to give the mover?
    A

    During the busy summer months (May through September), give the mover as much lead time as possible to assure you get the moving dates you need. During the rest of the year, we can usually react with a week or two notice.

  • Q
    What's your #1 packing tip?
    A

    Fill your boxes all the way up to prevent crushing!

  • Q
    How do you treat special items?
    A

    The solution will depend on the particular article. One option is to double box the special item. First, pack it into a smaller box, then place it inside a larger box for better protection.

  • Q
    When is the best time to move?
    A

    Springtime is the best time to move! This is because the weather is nice, there are more hours of daylight, and the heat of summer has not set in yet.

  • Q
    What other services do you provide?
    A

    We also offer final mile delivery, hotel and new furniture delivery, and storage.

  • Q
    What type of charities do you participate in?
    A

    We donate to local charities in our community.

  • Q
    What's the strangest thing you've ever had to move?
    A

    An airplane!